Get Water, Sewer and Trash Services

Opening a New Utility Account the following is needed:

• Water/Sewer Service Application (website or Utility/Finance office)
• Proof of ownership (when purchasing) or Lease agreement (when renting)
• Government issued photo identification
  Social Security number
• Payment of deposit $65 in town, or $130 out of town; only (cash or money order) 
• For same day service application must be completed by 2:30 pm. 

Important Dates for New Account:

• Billing is 20th of the month
• Bills are due on 15th of following month
• $7.00 late fee assessed on the 16th
• Non-Payment penalty of $45.00 assessed on the 6th, and service disconnected
• Example:
  • Nov 2023 Billing on 20th
  • Dec 15th 2023 Due Date
  • Dec 16th, 2023 Late Fee
  • Jan 6th, 2024 Non Payment Penalty Fee and Disconnected. 

Utility Billing Includes:

Water             Sewer              Trash Service (maximum 3 cans)

Trash Pickup: 

EVERY TUESDAY; On Monday roll your can to the edge of the road.  Remove your can from the road by Tuesday afternoon. If the trash can gets damaged call: (336)-622-4276 to have it replaced.

Payments: 

• You may make payments at the Utility & Finance Dept at 126 S. Fayetteville St.
• Place payment in white drop box at Town Hall using circle drive at 239 S. Fayetteville St. 
• Pay online by accessing the Town’s website: www.liberty-nc.com  
• Pay by phone (844) 971-2022  (your account number and last name will be needed to make payments online or by phone).  

Rates: 

• A list of rates can be found on the Town’s website. Click on the Title bar “Doing Business”, then on the left hand side you will see “Liberty’s Fee Schedule”. 

Disconnection/Closing of Utility Account

• Please fill out the Disconnection form located on Town’s website.
• You may submit this to the Utility & Finance Office or email it to:  www.liberty-nc.com 

We look forward to seeing you at Town Hall.